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Terms & Conditions

Independent Locksmiths & Security Pty Ltd – Terms & Conditions of Trade

1. Definitions

1.1 “ILS” means Independent Locksmiths & Security Pty Ltd, its successors and assigns or any person acting on behalf

of and with the authority of Independent Locksmiths & Security Pty Ltd.

1.2 “Customer” means the person/s buying the Goods as specified in any invoice, document or order, and if there is

more than one Customer is a reference to each Customer jointly and severally.

1.3 “Goods” means all Goods or Services supplied by ILS to the Customer at the Customer‟s request from time to time

(where the context so permits the terms „Goods‟ or „Services‟ shall be interchangeable for the other).

1.4 “Price” means the Price payable for the Goods as agreed between ILS and the Customer in accordance with

clause 4 below.

2. Acceptance

2.1 The Customer is taken to have exclusively accepted and is immediately bound, jointly and severally, by these

terms and conditions if the Customer places an order for or accepts delivery of the Goods.

2.2 These terms and conditions may only be amended with ILS‟ consent in writing and shall prevail to the extent of any

inconsistency with any other document or agreement between the Customer and ILS.

3. Change in Control

3.1 The Customer shall give ILS not less than fourteen (14) days prior written notice of any proposed change of

ownership of the Customer and/or any other change in the Customer‟s details (including but not limited to, changes

in the Customer‟s name, address, contact phone or fax number/s, or business practice). The Customer shall be

liable for any loss incurred by ILS as a result of the Customer‟s failure to comply with this clause.

4. Price and Payment

4.1 At ILS‟ sole discretion the Price shall be either:

(a) as indicated on any invoice provided by ILS to the Customer; or

(b) ILS‟ quoted price (subject to clause 4.2) which will be valid for the period stated in the quotation or otherwise for

a period of ninety (90) days.

4.2 ILS reserves the right to change the Price if a variation to ILS‟ quotation is requested. Any variation from the plan of

scheduled works or specifications (including, but not limited to, any variation as a result of additional works required

due to hidden or unidentifiable difficulties such as the site is unprepared for installation or as a result of increases to

ILS in the cost of materials and labour) will be charged for on the basis of ILS‟ quotation and will be shown as

variations on the invoice. Payment for all variations must be made in full at their time of completion.

4.3 At ILS‟ sole discretion a deposit may be required.

4.4 Time for payment for the Goods being of the essence, the Price will be payable by the Customer on the date/s

determined by ILS, which may be:

(a) on delivery/completion of the Goods;

(b) by way of instalments/progress payments in accordance with ILS‟ payment schedule;

(c) the date specified on any invoice or other form as being the date for payment; or

(d) failing any notice to the contrary, the date which is seven (7) days for non-account Customers and thirty (30)

days for account Customers following the date of any invoice given to the Customer by ILS.

4.5 Payment may be made by cash, cheque, bank cheque, electronic/on-line banking, credit card (plus a surcharge of

up to five percent (5%) of the Price), or by any other method as agreed to between the Customer and ILS.

4.6 Unless otherwise stated the Price does not include GST. In addition to the Price the Customer must pay to ILS an

amount equal to any GST ILS must pay for any supply by ILS under this or any other agreement for the sale of the

Goods. The Customer must pay GST, without deduction or set off of any other amounts, at the same time and on

the same basis as the Customer pays the Price. In addition the Customer must pay any other taxes and duties that

may be applicable in addition to the Price except where they are expressly included in the Price.

5. Delivery of Goods

5.1 Delivery (“Delivery”) of the Goods is taken to occur at the time that:

(a) the Customer or the Customer‟s nominated carrier takes possession of the Goods at ILS‟ address; or

(b) ILS (or ILS‟ nominated carrier) delivers the Goods to the Customer‟s nominated address even if the Customer is

not present at the address.

5.2 At ILS‟ sole discretion the cost of delivery is in addition to the Price.

5.3 The Customer must take delivery by receipt or collection of the Goods whenever they are tendered for delivery. In

the event that the Customer is unable to take delivery of the Goods as arranged then ILS shall be entitled to charge

a reasonable fee for redelivery and/or storage.

5.4 ILS may deliver the Goods in separate instalments. Each separate instalment shall be invoiced and paid in

accordance with the provisions in these terms and conditions.

5.5 Any time or date given by ILS to the Customer is an estimate only. The Customer must still accept delivery of the

Goods even if late and ILS will not be liable for any loss or damage incurred by the Customer as a result of the

delivery being late.

6. Risk

6.1 Risk of damage to or loss of the Goods passes to the Customer on Delivery and the Customer must insure the

Goods on or before Delivery.

Independent Locksmiths & Security Pty Ltd – Terms & Conditions of Trade

6.2 If any of the Goods are damaged or destroyed following delivery but prior to ownership passing to the Customer,

ILS is entitled to receive all insurance proceeds payable for the Goods. The production of these terms and

conditions by ILS is sufficient evidence of ILS‟ rights to receive the insurance proceeds without the need for any

person dealing with ILS to make further enquiries.

6.3 If the Customer requests ILS to leave Goods outside ILS‟ premises for collection or to deliver the Goods to an

unattended location then such Goods shall be left at the Customer‟s sole risk.

6.4 The Customer acknowledges and agrees that ILS shall not be held liable for any damage to any glass surfaces as

a result of installing any security Goods.

7. Access

7.1 The Customer shall ensure that ILS has clear and free access to the work site at all times to enable them to

undertake the works. ILS shall not be liable for any loss or damage to the site (including, without limitation, damage

to pathways, driveways and concreted or paved or grassed areas) unless due to the negligence of ILS.

8. Title

8.1 ILS and the Customer agree that ownership of the Goods shall not pass until:

(a) the Customer has paid ILS all amounts owing to ILS; and

(b) the Customer has met all of its other obligations to ILS.

8.2 Receipt by ILS of any form of payment other than cash shall not be deemed to be payment until that form of

payment has been honoured, cleared or recognised.

8.3 It is further agreed that:

(a) until ownership of the Goods passes to the Customer in accordance with clause 8.1 that the Customer is only a

bailee of the Goods and must return the Goods to ILS on request.

(b) the Customer holds the benefit of the Customer‟s insurance of the Goods on trust for ILS and must pay to ILS

the proceeds of any insurance in the event of the Goods being lost, damaged or destroyed.

(c) the Customer must not sell, dispose, or otherwise part with possession of the Goods other than in the ordinary

course of business and for market value. If the Customer sells, disposes or parts with possession of the Goods

then the Customer must hold the proceeds of any such act on trust for ILS and must pay or deliver the proceeds

to ILS on demand.

(d) the Customer should not convert or process the Goods or intermix them with other goods but if the Customer

does so then the Customer holds the resulting product on trust for the benefit of ILS and must sell, dispose of or

return the resulting product to ILS as it so directs.

(e) the Customer irrevocably authorises ILS to enter any premises where ILS believes the Goods are kept and

recover possession of the Goods.

(f) ILS may recover possession of any Goods in transit whether or not delivery has occurred.

(g) the Customer shall not charge or grant an encumbrance over the Goods nor grant nor otherwise give away any

interest in the Goods while they remain the property of ILS.

(h) ILS may commence proceedings to recover the Price of the Goods sold notwithstanding that ownership of the

Goods has not passed to the Customer.

9. Personal Property Securities Act 2009 (“PPSA”)

9.1 In this clause financing statement, financing change statement, security agreement, and security interest has the

meaning given to it by the PPSA.

9.2 Upon assenting to these terms and conditions in writing the Customer acknowledges and agrees that these terms

and conditions constitute a security agreement for the purposes of the PPSA and creates a security interest in all

Goods that have previously been supplied and that will be supplied in the future by ILS to the Customer.

9.3 The Customer undertakes to:

(a) promptly sign any further documents and/or provide any further information (such information to be complete,

accurate and up-to-date in all respects) which ILS may reasonably require to;

(i) register a financing statement or financing change statement in relation to a security interest on the Personal

(ii) register any other document required to be registered by the PPSA; or

(iii)correct a defect in a statement referred to in clause 9.3(a)(i) or 9.3(a)(ii);

(b) indemnify, and upon demand reimburse, ILS for all expenses incurred in registering a financing statement or

financing change statement on the Personal Property Securities Register established by the PPSA or releasing

any Goods charged thereby;

(c) not register a financing change statement in respect of a security interest without the prior written consent of


(d) not register, or permit to be registered, a financing statement or a financing change statement in relation to the

Goods in favour of a third party without the prior written consent of ILS;

(e) immediately advise ILS of any material change in its business practices of selling the Goods which would result

in a change in the nature of proceeds derived from such sales.

9.4 ILS and the Customer agree that sections 96, 115 and 125 of the PPSA do not apply to the security agreement

created by these terms and conditions.

9.5 The Customer waives their rights to receive notices under sections 95, 118, 121(4), 130, 132(3)(d) and 132(4) of

the PPSA.

Property Securities Register;

Independent Locksmiths & Security Pty Ltd – Terms & Conditions of Trade

9.6 The Customer waives their rights as a grantor and/or a debtor under sections 142 and 143 of the PPSA.

9.7 Unless otherwise agreed to in writing by ILS, the Customer waives their right to receive a verification statement in

accordance with section 157 of the PPSA.

9.8 The Customer must unconditionally ratify any actions taken by ILS under clauses 9.3 to 9.5.

9.9 Subject to any express provisions to the contrary nothing in these terms and conditions is intended to have the

effect of contracting out of any of the provisions of the PPSA.

10. Security and Charge

10.1 In consideration of ILS agreeing to supply the Goods, the Customer charges all of its rights, title and interest

(whether joint or several) in any land, realty or other assets capable of being charged, owned by the Customer

either now or in the future, to secure the performance by the Customer of its obligations under these terms and

conditions (including, but not limited to, the payment of any money).

10.2 The Customer indemnifies ILS from and against all ILS‟ costs and disbursements including legal costs on a solicitor

and own client basis incurred in exercising ILS‟ rights under this clause.

10.3 The Customer irrevocably appoints ILS and each director of ILS as the Customer‟s true and lawful attorney/s to

perform all necessary acts to give effect to the provisions of this clause 10 including, but not limited to, signing any

document on the Customer‟s behalf.

11. Defects, Warranties and Returns, Competition and Consumer Act 2010 (CCA)

11.1 The Customer must inspect the Goods on delivery and must within seven (7) days of delivery notify ILS in writing of

any evident defect/damage, shortage in quantity, or failure to comply with the description or quote. The Customer

must notify any other alleged defect in the Goods as soon as reasonably possible after any such defect becomes

evident. Upon such notification the Customer must allow ILS to inspect the Goods.

11.2 Under applicable State, Territory and Commonwealth Law (including, without limitation the CCA), certain statutory

implied guarantees and warranties (including, without limitation the statutory guarantees under the CCA) may be

implied into these terms and conditions (Non-Excluded Guarantees).

11.3 ILS acknowledges that nothing in these terms and conditions purports to modify or exclude the Non-Excluded


11.4 Except as expressly set out in these terms and conditions or in respect of the Non-Excluded Guarantees, ILS

makes no warranties or other representations under these terms and conditions including but not limited to the

quality or suitability of the Goods. ILS‟ liability in respect of these warranties is limited to the fullest extent permitted

by law.

11.5 If the Customer is a consumer within the meaning of the CCA, ILS‟ liability is limited to the extent permitted by

section 64A of Schedule 2.

11.6 If ILS is required to replace the Goods under this clause or the CCA, but is unable to do so, ILS may refund any

money the Customer has paid for the Goods.

11.7 If the Customer is not a consumer within the meaning of the CCA, ILS‟ liability for any defect or damage in the

Goods is:

(a) limited to the value of any express warranty or warranty card provided to the Customer by ILS at ILS‟ sole


(b) limited to any warranty to which ILS is entitled, if ILS did not manufacture the Goods;

(c) otherwise negated absolutely.

11.8 Subject to this clause 11, returns will only be accepted provided that:

(a) the Customer has complied with the provisions of clause 11.1; and

(b) ILS has agreed that the Goods are defective; and

(c) the Goods are returned within a reasonable time at the Customer‟s cost (if that cost is not significant); and

(d) the Goods are returned in as close a condition to that in which they were delivered as is possible.

11.9 Notwithstanding clauses 11.1 to 11.8 but subject to the CCA, ILS shall not be liable for any defect or damage which

may be caused or partly caused by or arise as a result of:

(a) the Customer failing to properly maintain or store any Goods;

(b) the Customer using the Goods for any purpose other than that for which they were designed;

(c) the Customer continuing the use of any Goods after any defect became apparent or should have become

apparent to a reasonably prudent operator or user;

(d) the Customer failing to follow any instructions or guidelines provided by ILS;

(e) fair wear and tear, any accident, or act of God.

11.10 ILS may in its absolute discretion accept non-defective Goods for return in which case ILS may require the

Customer to pay handling fees of up to twenty-five percent (25%) of the value of the returned Goods plus any

freight costs.

11.11 Notwithstanding anything contained in this clause if ILS is required by a law to accept a return then ILS will only

accept a return on the conditions imposed by that law.

12. Intellectual Property

12.1 The Customer warrants that all designs, specifications or instructions given to ILS will not cause ILS to infringe any

patent, registered design or trademark in the execution of the Customer‟s order and the Customer agrees to

indemnify ILS against any action taken by a third party against ILS in respect of any such infringement.

Independent Locksmiths & Security Pty Ltd – Terms & Conditions of Trade

12.2 The Customer agrees that ILS may (at no cost) use for the purposes of marketing or entry into any competition, any

documents, designs, drawings or Goods which ILS has created for the Customer.

13. Default and Consequences of Default

13.1 Interest on overdue invoices shall accrue daily from the date when payment becomes due, until the date of

payment, at a rate of two and a half percent (2.5%) per calendar month (and at ILS‟ sole discretion such interest

shall compound monthly at such a rate) after as well as before any judgment.

13.2 If the Customer owes ILS any money the Customer shall indemnify ILS from and against all costs and

disbursements incurred by ILS in recovering the debt (including but not limited to internal administration fees, legal

costs on a solicitor and own client basis, ILS‟ collection agency costs, and bank dishonour fees).

13.3 Without prejudice to any other remedies ILS may have, if at any time the Customer is in breach of any obligation

(including those relating to payment) under these terms and conditions ILS may suspend or terminate the supply of

Goods to the Customer. ILS will not be liable to the Customer for any loss or damage the Customer suffers

because ILS has exercised its rights under this clause.

13.4 Without prejudice to ILS‟ other remedies at law ILS shall be entitled to cancel all or any part of any order of the

Customer which remains unfulfilled and all amounts owing to ILS shall, whether or not due for payment, become

immediately payable if:

(a) any money payable to ILS becomes overdue, or in ILS‟ opinion the Customer will be unable to make a payment

when it falls due;

(b) the Customer becomes insolvent, convenes a meeting with its creditors or proposes or enters into an

arrangement with creditors, or makes an assignment for the benefit of its creditors; or

(c) a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the

Customer or any asset of the Customer.

14. Cancellation

14.1 ILS may cancel any contract to which these terms and conditions apply or cancel delivery of Goods at any time

before the Goods are delivered by giving written notice to the Customer. On giving such notice ILS shall repay to

the Customer any money paid by the Customer for the Goods. ILS shall not be liable for any loss or damage

whatsoever arising from such cancellation.

14.2 In the event that the Customer cancels delivery of Goods the Customer shall be liable for any and all loss incurred

(whether direct or indirect) by ILS as a direct result of the cancellation (including, but not limited to, any loss of


14.3 Cancellation of orders for Goods made to the Customer‟s specifications, or for non-stocklist items, will definitely not

be accepted once production has commenced, or an order has been placed.

15. Privacy Act 1988

15.1 The Customer agrees for ILS to obtain from a credit reporting agency a credit report containing personal credit

information about the Customer in relation to credit provided by ILS.

15.2 The Customer agrees that ILS may exchange information about the Customer with those credit providers either

named as trade referees by the Customer or named in a consumer credit report issued by a credit reporting agency

for the following purposes:

(a) to assess an application by the Customer; and/or

(b) to notify other credit providers of a default by the Customer; and/or

(c) to exchange information with other credit providers as to the status of this credit account, where the Customer is

in default with other credit providers; and/or

(d) to assess the creditworthiness of the Customer.

The Customer understands that the information exchanged can include anything about the Customer‟s

creditworthiness, credit standing, credit history or credit capacity that credit providers are allowed to exchange

under the Privacy Act 1988.

15.3 The Customer consents to ILS being given a consumer credit report to collect overdue payment on commercial

credit (Section 18K(1)(h) Privacy Act 1988).

15.4 The Customer agrees that personal credit information provided may be used and retained by ILS for the following

purposes (and for other purposes as shall be agreed between the Customer and ILS or required by law from time

to time):

(a) the provision of Goods; and/or

(b) the marketing of Goods by ILS, its agents or distributors; and/or

(c) analysing, verifying and/or checking the Customer‟s credit, payment and/or status in relation to the provision of

Goods; and/or

(d) processing of any payment instructions, direct debit facilities and/or credit facilities requested by the Customer;


(e) enabling the daily operation of Customer‟s account and/or the collection of amounts outstanding in the

Customer‟s account in relation to the Goods.

15.5 ILS may give information about the Customer to a credit reporting agency for the following purposes:

(a) to obtain a consumer credit report about the Customer;

(b) allow the credit reporting agency to create or maintain a credit information file containing information about the


15.6 The information given to the credit reporting agency may include:

Independent Locksmiths & Security Pty Ltd – Terms & Conditions of Trade

(a) personal particulars (the Customer‟s name, sex, address, previous addresses, date of birth, name of employer

and driver‟s licence number);

(b) details concerning the Customer‟s application for credit or commercial credit and the amount requested;

(c) advice that ILS is a current credit provider to the Customer;

(d) advice of any overdue accounts, loan repayments, and/or any outstanding monies owing which are overdue by

more than sixty (60) days, and for which debt collection action has been started;

(e) that the Customer‟s overdue accounts, loan repayments and/or any outstanding monies are no longer overdue

in respect of any default that has been listed;

(f) information that, in the opinion of ILS, the Customer has committed a serious credit infringement (that is,

fraudulently or shown an intention not to comply with the Customer‟s credit obligations);

(g) advice that cheques drawn by the Customer for one hundred dollars ($100) or more, have been dishonoured

more than once;

(h) that credit provided to the Customer by ILS has been paid or otherwise discharged.

16. Building and Construction Industry Security of Payments Act 1999

16.1 At ILS‟ sole discretion, if there are any disputes or claims for unpaid Goods and/or Services then the provisions of

the Building and Construction Industry Security of Payments Act 1999 may apply.

16.2 Nothing in this agreement is intended to have the affect of contracting out of any applicable provisions of the

Building and Construction Industry Security of Payments Act 1999 of New South Wales, except to the extent

permitted by the Act where applicable.

17. General

17.1 The failure by ILS to enforce any provision of these terms and conditions shall not be treated as a waiver of that

provision, nor shall it affect ILS‟ right to subsequently enforce that provision. If any provision of these terms and

conditions shall be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the

remaining provisions shall not be affected, prejudiced or impaired.

17.2 These terms and conditions and any contract to which they apply shall be governed by the laws of the state in

which ILS has its principal place of business, and are subject to the jurisdiction of the courts in that state.

17.3 Subject to clause 11 ILS shall be under no liability whatsoever to the Customer for any indirect and/or

consequential loss and/or expense (including loss of profit) suffered by the Customer arising out of a breach by ILS

of these terms and conditions (alternatively ILS‟ liability shall be limited to damages which under no circumstances

shall exceed the Price of the Goods).

17.4 The Customer shall not be entitled to set off against, or deduct from the Price, any sums owed or claimed to be

owed to the Customer by ILS nor to withhold payment of any invoice because part of that invoice is in dispute.

17.5 ILS may license or sub-contract all or any part of its rights and obligations without the Customer‟s consent.

17.6 The Customer agrees that ILS may amend these terms and conditions at any time. If ILS makes a change to these

terms and conditions, then that change will take effect from the date on which ILS notifies the Customer of such

change. The Customer will be taken to have accepted such changes if the Customer makes a further request for

ILS to provide Goods to the Customer.

17.7 Neither party shall be liable for any default due to any act of God, war, terrorism, strike, lock-out, industrial action,

fire, flood, storm or other event beyond the reasonable control of either party.

17.8 The Customer warrants that it has the power to enter into this agreement and has obtained all necessary

authorisations to allow it to do so, it is not insolvent and that this agreement creates binding and valid legal

obligations on it.