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Services

National LocksmithCommercial Locksmith Services

Independent Locksmiths & Security is a proud Australian company that was established in 1973. Our business has grown to become one of Australia’s largest and highly respected Commercial Locksmith Service Providers.  We employ 62 staff, located at our head office in Sydney.  

We specialise in fast professional cost effective Locksmithing Services. Our specialty is major commercial projects and national service and facilities maintenance contracts. We are fortunate to have many of Australia’s largest and most prestigious corporations amongst our client base. We constantly meet or exceed our client’s KPI expectations.

Our organisation has deep technical expertise resident in the business covering system design, manufacturing, trained Service Centre operators and field technicians. 

The level of industry experience in our management team is unrivalled. Managing Director, Michael McGovern, has 47 years experience. General Manager, Ron McMah, has 45 years. Master Keying System Manager, Wayne Eagles, has 28 years and our Service Centre Managers have a combined 40 years of relevant experience.

Our Commercial customers benefit from the specialised technical competencies and knowledge our management resources have in the design, delivery and installation of national scale, restricted and unrestricted keying systems. Ron McMah and Wayne Eagles have an advanced 202 certificate of the ProMaster master-keying system, which is the highest level of qualification available in the ProMaster Master-Keying system. This facilitates the in-house design of high level and more sophisticated, bespoke keying systems. This has been applied to master keying system rollouts to Telstra and Endeavour Energy.

 


National Commercial Clients

We are experienced in successfully delivering to Service Level Agreements for our extensive and National client base. 

The large national corporate client portfolio and long-standing nature of these relationships is testament to the quality of our management expertise and our operational capabilities.  We offer specialised technical competencies and knowledge our management resources have in the design, delivery and installation of national scale, restricted and unrestricted keying systems.

Through a network of skilled and reliable contractors we offer a national service to these clients with multiple sites.  Our dedicated facility management team despatch work Australia wide every day.

We have long standing relationships with clients such as:-

Harvey Norman"Independent Locksmiths and Security have provided National Locksmithing Services to Harvey Norman since 1990. The services include security upgrades of existing sites, design and implementation of a Security Keying System, installation of electronic Access Control equipment, and all reactive maintenance requirements. They exclusively service Harvey Norman and Domayne Australia wide.

Independent Locksmiths and Security have consistently been highly professional and accommodating, with fast cost effective service. I would not hesitate to recommend them to supply such services to others."

Bill Elkass, National Security Manager


 

Woolworths

"ILSS have been providing services to Woolworths since 1997. During this time, the organisation has delivered a National Locksmithing solution to our existing and newly constructed retail and petrolium assets across Metro and Regional sites throughout Australia. This includes the development and rollout of a National Master Key System and the continued repair and maintenance of that system.

We can attest to the high level of quality that has been applied by Independent Locksmiths in delivering the above services. Their industry leading and technologically advanced keying system has been backed by the responsive supply of ongoing maintenance and repairs. Customer Service Excellence has been a standout, with a dedicated National Support function being prioritised to our account."

David Buckland

Asset Specialist, Building Systems. Engineering, Maintenance & Services (EMS)


 

Target WestfieldEndeavour EnergyVodafoneTelstraAustralia PostTransgrid7-ElevenWestpacNational Australia BankCommonwealth Bank


Our staff are experienced in all commercial lock installations and functions, to ensure correct operation and compliance with the Building Code of AustraliaIn addition to Locksmithing Services, we provide various other security services to our clients.

  • Complete Commercial Locksmith Services - Sales, Service, Maintenance, Repairs
  • Master Keying - Computerised System Design, Key Management, Auditing Systems
  • CCTV Surveillance - Closed Circuit TV, IP Cameras, Digital Recording
  • Alarms - Sales, Service, Repairs, Monitoring
  • Access Control - Swipe Cards, Electric Strikes, Electronic Locks, Magnetic Locks
  • Bio Technology - Finger Print Access
  • Safes - Sales, Servicing, Opening, Repairs
  • SCEC Endorsed Government Locksmiths

Policies & Credentials can be downloaded here.