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ISO Certified Business

ISO Certification

Best Practice Certification Pty Ltd has assessed Independent Locksmiths & Security as complying with the management system standard requirements for the provision of Commercial Locksmith & Electronic Security Services.  This certification provides our business with formal recognition for our operational excellence and compliance.

We have been in business for over 45 years, servicing commercial clients on a national basis. Having gone through this intensive certification process we have created a foundation for a management system for our organization that will see us through the next 45 years as we continue to grow and prosper. 

  • Quality - ISO 9001 is an International Quality Management System certification (QMS). It demonstrates a businesses ability to consistently provide products and services that meet customer and regulatory requirements. 
  • OH&S - AS/NZS 4801 is the Australian and New Zealand standard for Occupational Health and Safety Management Systems. It exists to help all kinds of organisations establish sound occupational health and safety practices and demonstrates compliance against regulatory frameworks.  
  • Environment - ISO 14001 is the International standard for Environmental Management Systems (EMS). It provides a framework that organisations can follow to manage their environmental responsibilities.

ISO Certification

ISO certification enables us to tender for commercial contracts which for many tenderers, this has become a mandatory requirement. We will also be able to tender for more Utility Operation Work. We have experience in this area working with clients such as Endeavour Energy on the supply and maintenance of exclusively built master key systems.

The Government sector is a market that we have serviced for many years and we have Technicians and Management who are SCEC endorsed. However the compliance and ISO accreditation has become necessary in order to maintain our qualification to work in this market. 

 As a business we also need to be ISO Certified as part of our compliance check to be listed on booking systems such as Avetta, Ipro Live, Pegasus, CM3 and Smartek.  Many of our major clients use these management software programs to ensure that the contractors they appoint to carry out work are compliant, particularly in relation to risk management. Having our business listed on these websites, with our Technicians credentials and business insurances and company policies all up to date in this system, means our clients can be reassured they are giving business to a contractor who is compliant.

Being listed on Avetta as a compliant company has enabled us to continue to provide commercial locksmith solutions for the following major clients, who book work with us daily via BGIS: -

- NSW Police Headquarters in Parramatta

- Sydney Conservatorium of Music

- Sydney Water Headquarters in Parramatta

- Telstra

Being listed on Pegasus we are able to continue our contract work with Woolworths, who we have been providing Locksmith services nationwide since 1997.

Being listed on Smartek we are able to continue to work with Local Councils, and various hospitals that are part of the Local Health District including Concord Hospital, Westmead Hospital and Macquarie Hospital.

Running a team of 20 Technicians who are conducting work on our Client's sites across Sydney, it is our priority to ensure they are safe and it is our clients priority to ensure they have qualified technicians on the job. We are now in the best position to manage our team with policies and procedures regularly reviewed and audited to ensure we avoid risk and work safely.

To find out more information on our ISO Certification go to our Blog.